Cancellation Policy

If a cancellation is made within 24 hours of booking and more than 48 hours before the start of the booking, the client will receive a full refund. For cancellations made within 24 hours of booking but less than 48 hours before the start of the shoot or event, the booking fee will be non-refundable. If a cancellation occurs more than 48 hours before the start of the shoot or event, 50% of the booking fee will be refunded. Finally, if a cancellation is made less than 48 hours before the start of the shoot or event, the booking fee will be non-refundable. Qualified cancellations such as full refunds and partial refunds are subject to a $5 deduction from the total to cover processing fees. By booking with us, you agree that you have read, acknowledge, and abide by our host rules and cancellation policy.

Last updated: September 10, 2024

This Privacy Policy includes important information about your personal data and we encourage you to read it carefully.

WDA Entertainment LLC DBA Our Home Studios ("we," "us," "our") values your privacy and is committed to protecting your personal and financial information. This Privacy Policy explains how we collect, use, and protect the data you provide when renting our film and photography sets, specifically regarding payments processed via Stripe, Zelle, Venmo, and cash.

By renting our sets and making payments through our platform, you agree to the terms of this Privacy Policy.

1. Information We Collect

When you book and pay for one of our sets, we collect the following information:

• Personal Information: Name, email address, billing address, and phone number.
• Payment Information: Credit card, debit card, or bank account details (e.g., card number, expiration date, and security code) for payments processed through Stripe, or payment details for transactions processed through Zelle, Venmo, or cash payments.
• Transaction Information: Rental details, such as booking dates, payment amounts, and transaction history.
• Technical Information: IP address, browser type, and operating system for fraud prevention and security when payments are processed through our online platform.

2. How We Use Your Information

We use the information we collect to:

• Process rental payments and manage your booking.
• Communicate with you about your rental and payments.
• Verify your identity and prevent fraud.
• Maintain records for business, tax, and legal compliance.

3. How We Handle Financial Information

Stripe Payments

When you pay through Stripe, we do not store or have access to your full financial information. Stripe handles the payment processing securely. You can review Stripe’s privacy policy here: Stripe Privacy Policy.

Zelle and Venmo Payments

For payments made through Zelle or Venmo, we may collect and store transaction-related details, but we do not store or access your bank account information directly. Your financial information is processed through the respective platforms and protected under their terms of service and privacy policies. You can view their privacy policies here:

• Zelle Privacy Policy
• Venmo Privacy Policy

4. How We Secure Your Financial Information

While we use third-party processors (Stripe, Zelle, Venmo) for most payments, we take steps to protect your personal and financial information:

• Encryption: All payment details transmitted via Stripe are encrypted using SSL (Secure Socket Layer) technology.
• Platform Security: Zelle and Venmo have their own security measures to protect your financial information. Please review their policies for details.

5. Sharing of Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except:

• Payment Processors: Your payment details are shared with Stripe, Zelle, or Venmo for the purpose of processing your transaction. We recommend reviewing their privacy policies.
• Legal Obligations: We may disclose your information if required by law, regulation, or legal process (e.g., court order).
• Business Transfers: In the event of a business sale, merger, or acquisition, your information may be transferred as part of that transaction.

6. Cookies and Tracking Technologies

We may use cookies and other tracking technologies to collect information about your interactions with our website to enhance security, improve user experience, and streamline the booking process.

7. Your Rights Regarding Your Information

You have certain rights regarding your personal data:

• Access: Request a copy of the personal information we hold about you in writing.
• Correction: Request corrections to inaccurate information in writing.
• Deletion: Request deletion of your personal data, subject to legal requirements (e.g., record-keeping for past transactions) in writing.
• Withdraw Consent: Where applicable, you can withdraw your consent to our processing of your information in writing.

8. How We Protect Your Information

We do our best to implement reasonable security measures, including encryption and secure record storage, to protect your personal and financial information. However, no method of transmission over the internet or physical storage is completely secure. You are responsible for safeguarding your payment credentials (e.g., Venmo login, bank details for Zelle).

9. Third-Party Links

Our website or payment platform may contain links to third-party sites (e.g., Zelle, Venmo). We are not responsible for the privacy practices of these third-party sites, and we encourage you to review their privacy policies before submitting personal information.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our payment methods, legal requirements, or business practices. Any changes will be posted on this page with the updated effective date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us at:

WDA Entertainment LLC (DBA Our Home Studios)

ourhomestudiosla@gmail.com

+1 (424) 428-9888